Personal Data Policy
Last Updated: 01.07.2024
Welcome to the Arice Privacy Center. Here you can access all information about your privacy settings and the protection of your personal data. By carefully reading the information on this page, you can gain detailed insight into our Personal Data Policy and your privacy options.
Your Choices Regarding Electronic Messages
Pursuant to subparagraph b of Article 6 of the Law on the Regulation of Electronic Commerce, commercial messages may be sent to you without your prior consent. You can contact us at our info@aricetech.com e-mail address for detailed information and to change your preferences.
Arice Customer Clarification Text
Dear Customers, Potential Customers, and Website Visitors, Arice Teknoloji Ltd. Sti. ("Arice" or the "Company") attaches great importance to the protection of your personal data. In this context, and in accordance with the Law on the Protection of Personal Data No. 6698 ("KVKK"), we would like to inform you about your personal data and our data processing activities as a "data controller".
What Personal Data We Process
- Your identity information (name, surname, date of birth, ID number).
- Your contact details (address, email address, phone number).
- Details about your use of the site (your behavior on the site, your transactions, preferences, products visited, etc.).
- Your uniquely assigned username and password.
- Your company information (company name, phone, address).
- Your identity information (name, surname, date of birth, ID number).
- Your contact details (address, email address, phone number).
- If you request an invoice and share it with us (Identity Number, Tax Identification Number, Tax Office).
- If you pay by credit card, your details are processed to be sent to the payment institution.
- If wire transfer is selected as the payment method, the bank IBAN and information about the bank you use.
- Your uniquely assigned username and password.
- Records of the services provided by our company (request and complaint management).
- Records created with the form received regarding your complaints.
- Information of your customers that is formed only by the storage and use of the system.
- Your contact data, processed in order to send you commercial messages so that you can benefit from opportunities and campaigns.
Purposes of Processing Your Personal Data
Your personal data may be processed for the following purposes in accordance with the legislation on the protection of personal data:
- For General Purposes: To resolve your problems and complaints, to contact you when necessary, and to fulfill our legal obligations (such as information security) with authorized public institutions.
- For Your Demo Request: To allow you to use our product, open a user account, distinguish your records from other customers, issue invoices if requested, and process payments.
- If You Are a User: To ensure the development of our product, respond to your requests, manage your account and e-commerce environment, manage service requests, and work with business partners at your request.
Method of Collecting Your Personal Data and Legal Reason
Your personal data is collected by Arice through methods such as demo requests, your requests and complaints, and all kinds of shopping and transactions on the site. As Arice, we collect your personal data based on the legal reasons of "necessity for the establishment and performance of the contract," "fulfillment of the legal obligation," and "necessity of data processing for the legitimate interests of the data controller."
Transfer of Your Personal Data
As Arice, we may share your personal data with the following parties:
- Domestic and foreign business partners and service providers (e.g., call centers, marketing consultancies, database services) for services like IT, marketing, and consultancy.
- Our dealers and business partners to fulfill your product requests.
- Our business partners on our site whose services you want to receive, within the scope of your permission.
- Authorized public institutions and judicial authorities to fulfill our legal obligations and exercise our legal rights.
- If you pay by credit card, your card information is transferred to the relevant bank or electronic payment institution without being recorded by Arice.
Your Rights
Pursuant to Article 11 of the Law, you have the right to apply to Arice to:
- Learn whether your personal data is processed.
- Request information if it has been processed.
- Learn the purpose of processing and whether it is used accordingly.
- Know the third parties to whom it is transferred.
- Request correction if it is incomplete or incorrectly processed.
- Request the deletion or destruction of your personal data under KVKK conditions.
- Request notification of these actions to third parties.
- Object to a result against you arising from automated systems.
- Request compensation for damages due to unlawful processing.
Communication
You can send your applications from your registered e-mail address to info@aricetech.com, the e-mail address allocated for this procedure. Or, you may send your request in writing to Arice's address below. (Please be reminded that if the law requires a certain procedure for the request, that procedure must be followed.)
Contact Address:
Hacettepe Technopolis 3. Ar-ge Building No:93/12 Beytepe, Çankaya Ankara TURKEYOur Head Office Address:
Kızılırmak Mahallesi, Dumlupınar Boulevard, Nextlevel Blok No: 3a / 10 Çankaya / Ankara TURKEY